Privacy Policy

At Softee Sport Zone (“we”, “us”, or “our”), we take your privacy as seriously as we take the quality of our football training equipment. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website softeezone.com or make purchases from our online store.

1. Information We Collect

To provide you with the best shopping experience for football training gear, we collect:

• Personal Information: Name, email address, shipping address, phone number, and payment details when you purchase agility ladders, football boots, or other training equipment.
• Transaction Data: Details about purchases of cones, training bibs, or other products, including payment method (credit/debit cards, PayPal).
• Technical Data: IP address, browser type, device information, and how you interact with our football equipment pages.
• Communication Data: Emails or messages sent to [email protected] regarding orders or product inquiries.

2. How We Use Your Information

Like a well-executed training drill, we use your data precisely and purposefully:

• Process orders for football boots, goals, or other equipment and arrange delivery
• Provide customer support for your training equipment needs
• Improve our range of football accessories and user experience
• Send order confirmations and shipping updates (like tracking your new trainers)
• Prevent fraud and ensure payment security (with the same vigilance we apply to match equipment)
• Comply with legal obligations regarding international shipments

3. Data Sharing & Disclosure

We pass less than a midfielder in possession – only sharing when necessary:

• Payment Processors: Secure partners like PayPal or card processors to complete transactions
• Shipping Providers: Courier services to deliver your football equipment worldwide
• Legal Requirements: When required by law or to protect our business
• Service Providers: Companies that help us operate our website (with strict confidentiality)

We never sell your data to third parties for marketing purposes.

4. Data Storage & Security

We defend your data like a top-class goalkeeper:

• All transactions protected by 256-bit SSL encryption
• PCI-compliant payment processing (we never store full card details)
• Secure servers with limited access
• Data retained only as long as necessary for orders, warranties, or legal requirements

5. Your Rights

You control your data like a captain controls the game:

• Access: Request details of personal data we hold
• Correction: Update inaccurate information (like your shipping address)
• Deletion: Request removal of personal data (subject to legal requirements)
• Objection: Opt-out of certain data processing
• Portability: Receive your data in a structured format

To exercise these rights, contact us at [email protected].

6. Cookies & Tracking Technologies

Like cones marking a training drill, cookies help navigate our site:

• Essential Cookies: Required for the shopping cart and checkout process
• Performance Cookies: Help improve our football equipment offerings
• Analytics Cookies: Understand how coaches and players use our site

You can manage cookie preferences in your browser settings.

7. International Data Transfers

As we ship football gear globally (except certain Asian/remote areas), data may be transferred internationally with appropriate safeguards.

8. Policy Updates

We may update this policy as our business evolves – check back periodically. Continued use of our site after changes constitutes acceptance.